Get in Touch
Have questions? We're here to help. Whether you need support, have feedback, or want to explore partnership opportunities, we'd love to hear from you.
Contact Information
Company
Ask DAO, LLC
TaleLark.AI is a product of Ask DAO, LLC, a company dedicated to creating innovative AI-powered educational tools for children.
How Can We Help?
Customer Support
Need help with your account, stories, or technical issues? Our support team is here to assist you.
General Inquiries
Questions about TaleLark.AI, our services, or how our platform works? We're happy to provide information.
Partnerships
Interested in partnering with TaleLark.AI? Reach out to discuss collaboration opportunities.
Media & Press
Media inquiries, press releases, or interview requests? Contact us for more information.
Frequently Asked Questions
What is the typical response time for support inquiries?
We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday). For urgent technical issues affecting your account, we prioritize those requests and typically respond within 24 hours.
Can I get help with creating my first story?
Absolutely! Our platform is designed to be intuitive, but we're happy to guide you through the process. Contact us at [email protected] and we'll provide personalized assistance.
How do I report a technical issue or bug?
Please email us at [email protected] with details about the issue, including what you were doing when it occurred, what browser you're using, and any error messages you saw. Screenshots are very helpful if possible.
Do you offer educational or institutional discounts?
Yes! We offer special pricing for schools, libraries, and educational institutions. Please contact us at [email protected] with details about your organization and we'll be happy to discuss options.
How can I provide feedback or suggest new features?
We love hearing from our users! Your feedback helps us improve TaleLark.AI. Please send your suggestions, feature requests, or feedback to [email protected]. We read every message and consider all feedback in our product roadmap.
Where can I find your privacy policy and terms of service?
You can view our Privacy Policy and Terms of Service at any time. If you have specific questions about these policies, please contact us.
Still Have Questions?
Don't hesitate to reach out. We're here to help make your experience with TaleLark.AI amazing.
Email Us Now