Ask DAO, LLC ("we," "us," or "our") operates TaleLark.AI, an AI-powered children's story generation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
Children's Privacy Notice
TaleLark.AI takes your child's privacy seriously. We are committed to protecting children's personal information and complying with applicable privacy laws.
COPPA Compliance
TaleLark.AI complies with the Children's Online Privacy Protection Act (COPPA) and other applicable laws. Our service is designed for use by parents and guardians on behalf of their children. By creating a child profile and providing information about your child, you are giving your consent as the parent or legal guardian for us to collect and use that information as described in this policy.
Minimal Data Collection
We collect minimal information about your child, including age, interests, and preferences, solely to personalize stories and improve their experience. We do not collect more information than is necessary to provide our story generation services. Children's data is never used for advertising or marketing purposes.
Parental Control
You have the right to review, delete, or refuse further collection of your child's personal information at any time through your account settings. You may also contact us at [email protected] to exercise these rights or if you have questions about how we handle your child's information.
Information We Collect
Personal Information
When you create an account or use our service, we may collect:
- Your name and email address
- Account credentials (username and password)
- Payment information (processed securely through third-party payment processors)
- Profile information and preferences
Child Information
With your consent as a parent or guardian, we collect:
- Child's first name (no last name required)
- Age or age range
- Interests, hobbies, and preferences
- Story preferences and customization choices
- Language preferences
Content Information
When you use our story generation service, we collect:
- Story content, outlines, and chapters you create
- Audio files generated from stories
- Story elements and customization preferences
- Conversation history with our AI assistant during story creation
Usage Information
We automatically collect certain information when you use our service:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Log data (access times, errors, performance metrics)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- Provide and Personalize Services: To generate personalized stories based on your child's interests and preferences, and to customize their experience
- Maintain and Improve: To operate, maintain, and improve TaleLark.AI's features, functionality, and performance
- Customer Support: To respond to your questions, requests, and provide technical support
- Communication: To send you service-related notifications, updates, and important information about your account
- Security and Fraud Prevention: To protect against unauthorized access, fraud, and other malicious activities
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Analytics: To understand how users interact with our service and identify areas for improvement (aggregated and anonymized data only)
How We Share Your Information
We do not sell your personal information or your child's information. We may share information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our service, such as cloud hosting providers, payment processors, and AI language model providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers
If TaleLark.AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our service of any change in ownership or use of your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena), or to protect our rights, privacy, safety, or property.
With Your Consent
We may share your information for any other purpose with your explicit consent.
Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure storage infrastructure
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account or request deletion of your child's information, we will delete or anonymize the information within a reasonable timeframe, except where we are required by law to retain certain data.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you and your child
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information and your child's information
- Restriction: Request restriction of processing of your information
- Data Portability: Request a copy of your information in a structured, commonly used format
- Withdraw Consent: Withdraw consent for processing your child's information at any time
- Object: Object to processing of your information for certain purposes
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and as required by applicable law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our service.
We use the following types of cookies:
- Essential Cookies: Required for the service to function properly
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how users interact with our service
Third-Party Services
TaleLark.AI uses third-party services to provide our AI-powered story generation, including:
- AI language model providers (OpenAI, Anthropic, Google, xAI)
- Cloud infrastructure and database services (Supabase)
- Payment processing services
- Text-to-speech services for audio generation
These third parties have their own privacy policies governing their use of your information. We carefully select service providers that maintain strong privacy and security standards and enter into data processing agreements to protect your information.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using TaleLark.AI, you consent to the transfer of your information to the United States and other countries where our service providers operate. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice such as an email notification. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: [email protected]
By using TaleLark.AI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our service.